Privacy Policy | Emagrecentro Orlando

This Privacy Policy describes how Emagrecentro Orlando LLC ("Company", "we", "us", or "our"), doing business as Emagrecentro Orlando, collects, uses, protects, and discloses personal information collected through our website at emagrecentroorlandousa.com and through our direct SMS text messaging communications.

CTIA & 10DLC Mandatory Mobile Privacy Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you submit a lead form, schedule a consultation, or communicate with our clinic team:

Contact Information: Full name, mobile telephone number, email address, and preferred consultation schedule.
Inquiry Details: Information regarding your wellness, body contouring, or weight management goals voluntarily submitted in consultation request notes.
Communications Data: Records of your text message (SMS) inquiries, customer service requests, and appointment confirmations.
Website Usage Data: Technical logs such as IP address, browser type, and operating system collected for operational security and website performance.

2. How We Use Your Information

We use your information exclusively for legitimate medical wellness clinic operational purposes, including:

Responding to your inquiries and providing patient care support.
Sending one-on-one consultation scheduling confirmations and reminders via SMS.
Following up on your body contouring and weight management consultation inquiries.
Operating, maintaining, and improving our official website and customer service experience.

3. SMS Text Messaging & Opt-In Consent

When you provide your mobile phone number through our website forms (emagrecentroorlandousa.com or emagrecentroorlandousa.com/oficial) or initiate contact with our clinic, you provide express consent to receive text messages (SMS/MMS) from Emagrecentro Orlando regarding your appointments, evaluations, and patient care.

Program Name: Emagrecentro Orlando Patient Care Communications

Sender Phone Number: +1 (689) 600-2101

Message Frequency: Message frequency varies based on your inquiry and scheduled appointments (typically 2 to 6 messages per consultation cycle).

Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions: You may opt out at any time by replying STOP, UNSUBSCRIBE, CANCEL, or QUIT to any SMS message received from us. You will receive an immediate confirmation of your opt-out.

Customer Support: Reply HELP or INFO for assistance, or contact our clinic directly at +1 (689) 600-2101 or via email at ads.emagrecentroorlando@gmail.com.

4. Strict Non-Sharing Policy for Mobile Data

We respect your privacy above all else. In strict compliance with CTIA guidelines and mobile carrier regulations (A2P 10DLC):

Zero Third-Party Sharing: We do NOT sell, rent, lease, trade, or share your mobile phone number, SMS opt-in consent, or personal information with any third parties, affiliates, or lead generators for marketing or promotional purposes.
Service Providers: Information is only processed by essential communications infrastructure providers (such as telecommunications carriers and CRM platform providers) solely to deliver messages on our direct behalf under strict confidentiality agreements.

5. Data Retention & Security

We implement industry-standard physical, electronic, and procedural safeguards to secure your personal data against unauthorized access, alteration, disclosure, or destruction. We retain your information only as long as necessary to fulfill the consultation services requested or to comply with applicable legal obligations.

6. Your Privacy Rights

You have the right to access, update, or request the deletion of your personal information at any time. You may also withdraw your consent to receive SMS communications immediately by texting STOP to +1 (689) 600-2101.

7. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our messaging practices, please contact our clinic management:

Entity Name: Emagrecentro Orlando LLC
Physical Address: 5633 Metrowest Blvd, Orlando, FL 32811
Telephone: +1 (689) 600-2101
Email: ads.emagrecentroorlando@gmail.com
Official Website: emagrecentroorlandousa.com